Logging in

To log in you need a personal account. If you do not have an account, you must first register.

Proceed as follows to log in:

1. In the first input field at the top edge of the screen, type in the personal email address you gave when you registered. For example sam.sample@gmail.com.
2. In the second input field, type in your personal password for the account you set up.
3. Click the button Login or press the Return key.
4. A green confirmation message appears if the input was correct; if not, a red error message appears.

Staying logged in

If you tick the option Remember me before step 3, a cookie will be saved on your computer via your browser. When you close your browser and re-open the Tricia website from this computer later on you are automatically logged in.

IMPORTANT: Do not use this option on a public computer or else others could access your data and make changes in your name.

Login errors

• Your email address is not case sensitive. So you can enter sam.sample@gmail.com or SAm.SaMPle@GMAIL.de.
• Check that you type in your password exactly as you did when you registered. Your password is case sensitive.
• Make sure that you have not pressed Caps Lock on your computer by accident; if so, you will have typed in capital letters.
• If you have entered an email address for which no account exists, check one of your other personal email addresses (company email, open ID on Facebook, Google, Yahoo, etc.).

Forgotten password

If you have forgotten the password for your account, proceed as follows:

1. Click Register in the top right corner of the screen.

1. The page Help Logging In appears.
2. Type in the email address you used when you registered.
3. Leave the first option selected: and click the link underneath
       I already have created a profile for this site but I do not remember my password or lost my magic link.
       If you click here, we will send you an e-mail with a newly generated random password.
4. An email will be sent to the email address you gave, which contains the newly generated random password for your account.
5. Check your email account (possibly your spam folder) to open the email and get the password.
6. Log in with the password and if necessary change the password to make it easier for you to remember.